Delivery & Returns

Delivery or Collection

We offer free delivery with our standard delivery service to most of the UK Mainland, however in selected areas some postcodes will incur a delivery surcharge. In stock items will be delivered within 3-10 working days. Our delivery team will contact you shortly after your purchase to confirm a date suitable for you.

Delivery can be arranged around your needs subject to location and we also offer collection where you can view our products before buying.

Can I return my furniture?

We'll be surprised if you don't love our products as much as we do but we understand that sometimes our furniture doesn't quite fit within your garden setting. If this is the case, you can return your goods for a full refund within thirty days after delivery, however, you may be charged with a restocking fee. Your refund will be processed after the product is returned to our warehouse and thoroughly inspected.

What do I do if my item arrives damaged or I have received the wrong item?
In the unlikely event that you receive a damaged item, please contact us within 24 hours of receiving it. It's important to fully inspect your delivery within this time frame and report any damages to us via telephone or email. You will then be instructed to send a follow up email with as much information regarding the damage/s as possible, including photographs. We will look into the matter further and if required will repair, replace or refund all affected products.

If you do happen to recieve an incorrect item upon delivery, please report it to the team as soon as possible so we can rectify the issue quickly.

CONTACT US
Email: [email protected]
Tel: 07817 880148 / 07971 993964
Based in Cleckheaton